Loading cart contents...
View Cart Checkout
Cart subtotal:

F.A.Q.

Frequently Asked Questions

What is the Return Policy?

You have up to 90 days to return merchandise if you’re not satisfied.

How do I return a product

Simply go to your account page to request a refund. https://apparelpnw.com/my-account/

Or feel free to send it back to us via USPS to the address below. Please include the order number.

PNW
Apparel
Address
Line 1
8420 N IVANHOE ST
Address
Line 2
#622
CityPORTLAND
StateOR
ZIP
or Postal Code
97283

Will I get a full refund if I return a item?

Yes of course. As long as the product comes back in the original condition.

After we receive the merchandise back we will credit your card on file that day.

It typically takes your credit card company up to 72hrs to credit

When will I receive my merchandise?

Typically items are sent out in two days via USPS average person receives items in 4 days

When will I receive my refund?

After we have received notification from USPS that the merchandise has been sent back, you will receive a refund within 72hrs

Is Shipping Free?

Shipping is free on all domestic orders

Customer Questions

How do I return a product

Simply go to your account https://apparelpnw.com/my-account/  and request a refund.

Or feel free to send it back to us via USPS to the address below. Please include the order number.

PNW
Apparel
Address
Line 1
8420 N IVANHOE ST
Address
Line 2
#622
CityPORTLAND
StateOR
ZIP
or Postal Code
97283

Will I get a full refund if I return a item?

Yes of course. As long as the product comes back in the original condition.

After we receive the merchandise back we will credit your card on file that day.

It typically takes your credit card company up to 72hrs to credit

When will I receive my merchandise?

Typically items are sent out in two days via USPS average person receives items in 4 days

When will I receive my refund?

After we have received notification from USPS that the merchandise has been sent back, you will receive a refund within 72hrs

Is Shipping Free?

Shipping is free on all domestic orders

Customer Questions

What is the Return Policy?

You have up to 90 days to return merchandise if you’re not satisfied.

How do I return a product

Simply go to your account https://apparelpnw.com/my-account/  and request a refund.

Or feel free to send it back to us via USPS to the address below. Please include the order number.

PNW
Apparel
Address
Line 1
8420 N IVANHOE ST
Address
Line 2
#622
CityPORTLAND
StateOR
ZIP
or Postal Code
97283

Will I get a full refund if I return a item?

Yes of course. After we receive the merchandise back we will credit your card on file that day.

It typically takes your credit card company up to 72hrs to credit

When will I receive my merchandise?

Typically items are sent out in two days via USPS average person receives items in 4 days

When will I receive my refund?

After we have received notification from USPS that the merchandise has been sent back, you will receive a refund within 72hrs

Is Shipping Free?

Shipping is free on all domestic orders

Where does the proceeds go?

For the U.S Forest Service Part of the proceeds goes to the National Forest Foundation & National WildLife.

For National Park Service. Proceeds go back directly to NPS through a license  deal

For Trail related items they go to nonprofits that support those trails.