F.A.Q.
Frequently Asked Questions
What is the Return Policy?
You have up to 90 days to return merchandise if you’re not satisfied.
How do I return a product
Simply go to your account page to request a refund. https://apparelpnw.com/my-account/
Or feel free to send it back to us via USPS to the address below. Please include the order number.
| PNW | |
| Apparel | |
| Address Line 1 | 2455 NW Nicolai St |
| Address Line 2 | F5 |
| City | PORTLAND |
| State | OR |
| ZIP or Postal Code | 97210 |
Will I get a full refund if I return a item?
Yes of course. As long as the product comes back in the original condition.
After we receive the merchandise back we will credit your card on file that day.
It typically takes your credit card company up to 72hrs to credit
When will I receive my merchandise?
Typically items are sent out in two days via USPS average person receives items in 4 days
When will I receive my refund?
After we have received notification from USPS that the merchandise has been sent back, you will receive a refund within 72hrs
Is Shipping Free?
Shipping is free on all domestic orders over $35.00 or more